Privacy Policy
Enua AS operates the app "Enua" to provide services related to Enua Charge.
Enua AS is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.
Types of private information collected
To best serve your needs, we collect the following types of information when you use the "Enua" app.
Personal information
We collect the following personal information from our users:
Name
Mailing address
Phone number
Email Address
Billing address
You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our app and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.
Social media
If you have linked your Enua AS account with a social media account, we may also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we may collect demographic data when users interact with Enua AS social media accounts.
How the collected information is usedWe only use your personal information to help you utilize everything Enua AS has to offer. This includes:
Creating and maintaining a user account
Completing transactions
Fulfilling customer service requests
Communicating our sales and promotions
Contacting you regarding updates to our company policies
Making all Enua AS's services available to you in a convenient manner
Evaluating analytics to see how our customers engage with the app
Length of time personal information is stored
We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.
Who the information is shared with
We may share your information with third parties, but only those affiliates that Enua AS has fully vetted and created a partnership with. The only reason we will ever share your information with affiliates is for the following purposes:
Processing transactions
Fulfilling and delivering orders
Providing excellent customer service
Issuing email and text message communications
Information Security
We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.
Ability to decline to provide personal information
You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Enua AS and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.
Additional questions
If you have questions regarding this privacy policy, feel free to contact us at kontakt@enua.no. A Enua AS representative will respond to your privacy policy questions as soon as possible.
Policy update
This privacy policy was last updated on 30.01.2023. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.
